I'm sorry if this isn't allowed here, I'm really in need of some help/advice and this is the only place I have to turn to. So we collect Pokemon cards, but we sell the online TCG codes that come in the packs on ebay because we don't play the online form of the game. I've been doing this for awhile with no problems, but now suddenly someone is going after me about a code he got. It was a trainer challenge card, and this particular card to my understanding gives you an in game item. Now this exact same card can be found for no less than $4.11 on ebay, and I had mine listed at $3.45. This guy contacted me saying that all he got from the code was a hat, that the code wasn't what he thought it was (apparently from what he is saying the code gave him a hat that you can already get in the game??), and now wants a FULL refund. I don't think this is fair as he has already redeemed the code, and would be getting something completely for free that anyone else would have had to pay around $4 for if they wanted it. I offered to refund him half, and explained that I just don't feel it's fair that he get something for nothing. :/ I'm kind of at a loss as to what to do right now, and was hoping to get some advice from you guys. I'm sure he will file a complaint against me, and I just need to know how to proceed. Thanks in advance!
Hello everyone! I just got my Secret Teams merch in and my box of all 12 pins came with two golden Team Flare pins and no Golden Magma pin!! Extremely strange and a little disheartening
If anyone has a gold Magma pin from the set that they wouldn't mind selling, please let me know! Thank you!!